What to expect out of Reputation management
If you decide to seek assistance to repair your business’ online reputation, it’s not as difficult as you think, or as costly. The biggest mistake business owners and/or managers make is thinking they can pay out a lump sum of money and…Presto! They now look good online. Well, it’s not that easy.
The truth is, it is easy for some, and more difficult for others. In order for reputation management to be affective, it must begin from the top. Habits must change a little, and sometimes new habits are difficult to get through the starting gate. A new rule often needs to be implemented.
I’ve developed a system that delivers both simple training and creative implementation into your current schedule of daily habits, while you currently run your every day business activities.
Everyone involved must be on board. Consistency is key, and after awhile you’ll get that “Presto” realization when you realize things are beginning to look up. (online)
Sometimes I present a new client with 2 or 3 check-points that must be put in place. Then for some reason they think they can delete or skip one of them. Low and behold, things start to slow down and negative reviews begin to stick out for all to see!
Remember, there are close to 100 happy customers to every dissatisfied customer. Happy ones walk, and angry ones talk! My job is giving a voice to the happy ones!